Terms & Conditions

Welcome to Mayor Luxury Store. These Terms and Conditions govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

General

Mayor Luxury Store operates this website for the sale of physical products to customers primarily located in Nigeria.

Unless otherwise stated, all products are sold on a Pay on Delivery (POD) basis.

By placing an order, you confirm that you are at least 18 years old or are using our services under the supervision of a parent or legal guardian.

Orders and Payments

• All orders are processed on a first-come, first-served basis and are subject to product availability.
• Payment is due in full upon delivery of your order unless another payment method has been agreed upon.
• We reserve the right to refuse, cancel, or limit any order where fraudulent activity is suspected or where products are unavailable.

Shipping and Delivery

• Delivery typically takes 1–7 business days after your order has been confirmed, depending on your location.
• Our delivery personnel may contact you before delivery to confirm your availability.
• Orders may be canceled if the delivery address is incorrect, incomplete, or if the customer cannot be reached after reasonable delivery attempts.
• Any applicable delivery charges will be communicated during order confirmation.

Returns and Refunds

Your satisfaction is important to us.

Returns and refunds are accepted within 7 days of delivery, provided that:

• The product is unused and in its original condition.
• All original packaging, accessories, and documentation are returned.
• The product shows no signs of misuse or damage caused after delivery.

To request a return, please contact our customer support team with your order details.

Refunds, where applicable, will be processed after the returned item has been received and inspected.

Products that have been used, damaged through misuse, negligence, or are returned in an unsellable condition are not eligible for a refund.

Product Information

We make every reasonable effort to ensure that product descriptions, photographs, colors, specifications, and packaging are as accurate as possible.

However, actual product appearance, colors, packaging, or dimensions may vary slightly due to manufacturing updates, lighting, screen settings, or other factors beyond our control.

Liability Disclaimer

All products sold by Mayor Luxury Store are intended for personal use only and should be used strictly in accordance with any instructions provided.

To the fullest extent permitted by applicable law, Mayor Luxury Store shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Misuse of any product.
• Failure to follow provided instructions.
• Improper handling or storage.
• Allergic reactions or individual sensitivities where applicable.

Our total liability for any claim relating to a product shall not exceed the purchase price paid for that product.

Customer Responsibilities

By placing an order, you agree to:

• Provide complete and accurate delivery information.
• Be available to receive and pay for your order upon delivery.
• Treat our customer support representatives and delivery personnel respectfully and professionally.

Privacy

We respect your privacy and are committed to protecting your personal information.

Information collected during the ordering process will only be used for:

• Processing your order.
• Delivering your purchase.
• Providing customer support.
• Communicating important updates regarding your order.

We do not sell or rent your personal information to third parties. Information may only be disclosed where required by applicable law.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the country where the product is delivered.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts within that country.

Contact Information

For customer support, returns, or general inquiries, please contact Mayor Luxury Store using the contact information provided on our website.

Changes to These Terms

Mayor Luxury Store reserves the right to modify or update these Terms and Conditions at any time without prior notice.

Any changes will become effective immediately upon being published on this page. Continued use of our website or services after such updates constitutes acceptance of the revised Terms and Conditions.