NSITF Voluntary Exit Exercise Impact Survey

Nigeria Social Insurance Trust Fund (NSITF)

Impact of the Voluntary Exit Exercise on Workforce Capacity and Organisational Effectiveness

Respondent Screening & Routing

Please select your primary operational tier: *

Section B: Department / Directorate Assessment (Heads of Departments Only)

Was your Department/Directorate affected by the Voluntary Exit Exercise?

Yes No

Did staff strength reduce after the exercise?

Yes No

The workload of remaining employees increased after the exercise.

Section C: Regional Office Assessment (Regional Managers Only)

Were Branches within your Region affected by the Voluntary Exit Exercise?

All Most Some None

Did the Region experience an overall decline in staff strength?

Yes No

Section D: Branch Office Assessment (Branch Managers Only)

Did any employee from your Branch participate in the Voluntary Exit Exercise?

Yes No

Did Branch staff strength reduce after the exercise?

Yes No

Section E: Operations / Claims Department (Head of Claims Only)

Please indicate changes in case processing volume:

Section F: Finance & Performance Management (Head of Finance Only)

Overall organisational performance after the exercise:

Section G: ICT / Digital Services Assessment (Head of ICT Only)

Were new digital systems introduced after the Voluntary Exit Exercise?

Yes No

Were existing systems expanded to reduce manpower pressure?

Yes No

Were previously manual processes automated?

Yes No

Did digital systems improve turnaround time after the exercise?

Yes No No Change

Section H: Strategic Management Assessment (All Respondents)

Overall organisational effect of the exercise:

Current workforce capacity is:

Need for additional recruitment:

Need for additional training:

Need for stronger succession planning:

Indicator	Increased	No Change	Decreased	Not Available
Number of cases received
Processing turnaround time