Privacy Policy

At Mayor Luxury Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us.

By using our website or purchasing our products, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

  • Full Name
  • Phone Number
  • Email Address
  • Delivery Address
  • Any additional information you voluntarily provide

Order Information

We may collect information relating to your purchases, including:

  • Products ordered
  • Order history
  • Delivery instructions
  • Preferred payment method

Technical Information

When you browse our website, we may automatically collect certain technical information such as:

  • IP Address
  • Device Type
  • Browser Type
  • Operating System
  • Pages Visited
  • Website Usage Statistics
  • Cookies and Similar Technologies

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Verify and confirm your purchases.
  • Provide customer support.
  • Send order confirmations and delivery updates.
  • Improve our products, services, and website performance.
  • Detect and prevent fraud or unauthorized transactions.
  • Comply with applicable legal and regulatory requirements.
  • Send promotional offers, discounts, and marketing communications where permitted by law.

Sharing of Information

Mayor Luxury Store does not sell, rent, or trade your personal information to third parties.

We may share your information only with trusted third parties when necessary to:

  • Deliver your orders through logistics and delivery partners.
  • Process customer support requests.
  • Comply with legal obligations or lawful requests from government authorities.
  • Protect our rights, customers, or business from fraud or misuse.

All service providers are required to protect your information and use it only for the services they provide to us.

Marketing Communications

With your consent, we may send promotional messages through:

  • SMS
  • WhatsApp
  • Email
  • Phone Calls

These communications may include:

  • New Product Announcements
  • Special Offers
  • Discounts
  • Promotions

You may opt out of marketing communications at any time by following the unsubscribe instructions provided or by contacting our customer support.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality.
  • Remember your preferences.
  • Analyze website traffic.
  • Enhance your browsing experience.
  • Deliver more relevant advertisements.

You may disable cookies through your browser settings, although some features of the website may not function properly.

Security of Your Information

We implement reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Rights

Subject to applicable laws, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information where legally permitted.
  • Withdraw consent for marketing communications.
  • Object to certain processing of your information.

To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders.
  • Provide after-sales support.
  • Meet legal, tax, and accounting obligations.
  • Resolve disputes.
  • Prevent fraud and abuse.
  • Improve our products and services.

Children's Privacy

Our website and products are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we will promptly delete it.

International Customers

Mayor Luxury Store primarily serves customers within Nigeria and may also serve customers in other African countries.

Where your information is transferred across borders, we will take reasonable steps to ensure it is handled securely and in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page together with the revised effective date. Continued use of our website after changes are published constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Mayor Luxury Store

Email: support@kuyetstores.com.ng